Digital transformation is an essential step in government centers and agencies

All government agencies have begun to base their strategic directions on modern digital technologies, starting with infrastructure development and developing plans that ensure the achievement of their goals, and internal development by facilitating ways to complete services, raising the level of performance within institutions, and improving the quality of services provided.

 In light of #digital_transformation, institutions have shifted from relying on manual and paper tools to using digital technologies in all aspects of business, whether within the framework of the institution or outside it. The umbrella of #digital_transformation includes several smart technologies, most notably (#artificial_intelligence/#internet_of_things/#virtual_reality/#robot_technologies). /Mobile applications and programs/…), and the appropriate technology is chosen based on the organization’s needs.

The importance of digital transformation for government agencies can be summarized in:

• Reducing waste of time, resources and energy while preparing and providing services to the public.
• Smart technologies contribute to improving the operational efficiency of entities and increasing their strength.
• Simplifying the procedures required of beneficiaries by relying on fast electronic services.
• Enabling the state to enhance the values ​​of transparency and accountability for business based on actual performance and noticeable progress.
• Creating an equipped digital environment capable of digital transformation and benefiting society and the public technically through it.

The challenges facing government agencies during digital transformation are:

• Lack of technically trained competencies , which causes some problems during digital transformation.
• Lack of acceptance of new things: from managers because they do not understand technology and consider traditional methods more successful.
• Loss of privacy and confidentiality: Some parties do not have sufficient awareness about #digital_security, which may cause some security problems during digital transformation, such as digital targeting from #international or political hackers.
• Training: Entities need to develop employees’ skills to prepare them for digital work environments, which is sometimes difficult to do due to the lack of trained leadership competencies.

For a secure digital transformation, #government_agencies need:

• The presence of managed technical cadres with extensive technical knowledge.
• The existence of appropriate software technologies for each government agency to digitize activities and services provided to citizens.
• Training and building employees’ capabilities on the required digital skills.
• Providing strong security protection programs that help with digital transformation.
• Linking government digital databases together in order to create a comprehensive network for all important data.
• Improving the technological infrastructure of entities to keep pace with digital transformation.
• Using training programs and workshops to adequately prepare employees for the digital transformation step.
• Strengthening the capacity of entities to broadly access digital resources.

It is a positive step towards the future. Every entity must make digital transformation the cornerstone of its next journey if it wants to continue to develop, raise quality, and achieve the desired success